Functional Business Analyst, Dynamics 365 & Power Platform

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Functional Business Analyst, Dynamics 365 & Power Platform

This is an exciting time for us, as we have a role for a Functional Business Analyst, Dynamics 365 & Power Platform within our Technology department. We’re looking for someone to revolutionise cricket’s business processes to elevate efficiency and drive growth. If you consider yourself crafting custom solutions, managing seamless integrations and guiding our organisation through strategic innovations, we want to hear from you. We have big ambitions for this space, so we’re looking for drive, passion, and energy to bring our plans to life.

Reporting to the Product Manager, CRM Platforms, you’ll be responsible for:

-    Collaborating with stakeholders to understand business needs and translating them into technical requirements for Dynamics 365 implementations

-     Designing and proposing solutions that leverage Dynamics 365 capabilities

-  Customisation and configuration of Dynamics 365 environments including; entities, forms, workflows and dashboards to meet business needs

-    Testing and quality assurance including; unit testing, integration testing and user acceptance testing to ensure solutions meet business needs

-     Providing training and support to end users, ensuring they are proficient in using the Dynamics 365 system and can troubleshoot common issues

-    Continuous improvement through regular review and optimisation of Dynamics 365 solutions from user feedback and evolving business needs

-   Keeping updates of new Dynamics 365 and Power Platform features and industry trends to ensure we are continuously improving in line with best practice

Job Details

Depending on experience
Required Skills & Experience
- Relevant tertiary qualifications: Bachelor or Master’s degree in Business, Technology or HR related discipline

- Relevant Microsoft certifications in Dynamics 365 including; Fundamentals, 365+, Power Platform Consultant are highly desirable

- Strong knowledge of Dynamics 365 applications and features including customisation, configuration and management

- Experience with data import, export, migration techniques within Dynamics 365

- Ability to map and optimise business processes and requirements to drive solutions

- You will have a strong analytical and commercial mindset that can look around corners

- Proficiency in working collaboratively with cross-functional teams, including technical developers, project managers and end users


Contact Information

Cricket Australia, Jolimont Street, East Melbourne VIC, Australia