SYSTEM ADMINISTRATOR (TASMANIA)

Working for Cricket Australia means that you become a part of Australia’s proud history and help us look toward the future. We are seeking to drive bold, transformative change in digital experiences, junior participation, culturally diverse inclusion, gender equality and sustainability, re-imagine the W/BBL, build player connection through storytelling and play our part in developing the game globally.

Our purpose is clear; to unite and inspire everyone to love and play cricket. Cricket is so much more than just a game; it brings people together and binds us all through our shared experiences.

This is your opportunity to join a purpose led organisation that truly makes a difference to Australians.

ABOUT THE ROLE

This is an exciting time for us, as we are searching for a customer orientated System Administrator to join our Technology department.

Based in Hobart, this national role will provide Australian Cricket with an effective and efficient technology environment.  Working with the organisation and technology stakeholders, you will provide support with the use and ongoing development of Australian Cricket’s enterprise systems and infrastructure.

If you have a broad technology background (eg. strong software/infrastructure administration, development and/or delivery experience), experience in technology support and a passion for users, we want to hear from you.

Reporting to the Service Operations Manager, you’ll be responsible for:

-       Provide level 2/3 support and ensure quality customer service

-       Advocate for technology within assigned client organisation(s)/and or domain and for assigned client organisation(s) and/or domain within technology

-     Support the availability of key business systems by assuming technical responsibility for ensuring assigned services are monitored and maintained on a regular basis

-      Continual service improvement of assigned services

- Establish and maintain relationships with service owners and supporting vendors

-    Be a point of contact for technology in assigned client organisation(s), providing regular updates on issues and solutions

-    Liaison between users, Service Desk, external support staff and other members of the Australian Cricket Technology team

-  Provide support and training to staff and manage escalations to vendors for the following local systems, including:

o   Projector, AV, video conferencing

o   Meeting Room and Functional Area computers

o   Printers

-   Provide setup and support for Australian Cricket locations, matches and events. This involves traveling between locations at times.